Refund policy

We value your satisfaction. If something doesn’t feel right, we’re here to make it better.

Return Eligibility
Returns accepted only for damaged, defective, or incorrect items.

Must be reported within 48 hours of delivery with unboxing video/photos.

How to Request a Return
Email us at bolohaofficial@gmail.com

Mention your order number and attach images/videos of the issue.

Our team will review and respond within 1–2 business days.

Refund Policy
Approved refunds will be processed within 5–7 business days via the original payment method.

We do not offer refunds for taste preferences or delays caused by couriers.

Non-Returnable Items
Opened or used dry fruit packs.

Products returned without original packaging.